Refund & Returns Policy

Thank you for shopping with Wash Wise Store! We strive to ensure every customer is satisfied with their purchase. If for any reason you are not fully happy with your washing machine order, our return and refund policy is here to help.

✅ Returns Eligibility

We accept returns on washing machines within 30 days of delivery, provided the following conditions are met:

  • The item must be unused, uninstalled, and in original condition

  • It must be returned in the original packaging with all manuals, accessories, and parts included

  • A proof of purchase (order number or receipt) is required

  • Large appliances must not be connected to water or power

🔁 Return Process

  1. Contact Us at contact@washwisestore.com or call +1 (941) 488-5078 within 30 days of delivery

  2. Our support team will issue a Return Merchandise Authorization (RMA) and provide return shipping instructions

  3. Carefully package the item and ship it back using the provided RMA

  4. Once received and inspected, we will process your return or exchange

💸 Refunds

  • Full refunds will be issued for eligible returns, minus original shipping costs (if applicable)

  • Refunds are issued to the original payment method within 5–7 business days after inspection

  • Restocking fees of up to 15% may apply for opened or large appliance returns

🚫 Non-Returnable Items

  • Used, installed, or damaged machines not due to shipping or manufacturing defect

  • Items returned without original packaging

  • Clearance or final sale items (as marked on product page)

📦 Damaged or Defective Products

If your washing machine arrives damaged or defective, please notify us within 48 hours of delivery. We will arrange a replacement, repair, or full refund at no extra cost.

📞 Need Help?

If you have questions about your return or refund, please contact our customer support at:
📧 Email: contact@washwisestore.com
📞 Phone: +1 (941) 488-5078